Our company offers a wide range of support services to solve problems related with the system Sistrade® Print. In this section we publish a FAQ list, where you can read some of the most frequent questions about our system. In this list you may find the answer to your problem. If that is not your case, you can contact us through our online support, explaining your problem. To do so, just fill this form.

What kind of database does Sistrade® Print support?
MS SQL SERVER 2005.

Is Sistrade® Print ready for several users?
Yes. Sistrade® Print uses MS SQL SERVER 2005, which supports the users you desire. It is necessary to pay attention to the server's characteristics. It is possible to begin with a small Intel server, and then grow to a multi-processor server and a large memory capacity.

Are the system modules web based?
Yes. All modules are web based. The system was developed from scratch, using Microsoft development tools.

Is Sistrade® Print an ERP - Enterprise Resource Planning?
Yes, and more. Sistrade® Print performs all functionalities, going from estimating until invoicing the final customer. But it also (if you desire) can perform Shop Floor Control and SCADA, for example.

Is Sistrade® Print specific for Graphic Arts and Printing Industry?
Yes, it is exclusively for Graphic Arts and Printing Industry. It covers almost all types of Printing Industry available in the market (offset, labels, packaging, converting, flexible packaging, forms, envelopes, digital printing, etc...).

What is Sistrade® Print's interface language?
The system is ready to work in any language. At this moment it is possible to work in English, Spanish, French, Slovenian and Portuguese.

How can I become a Sistrade® partner?
In the first place, your company should have some technical competences related with I.T., or consulting services, or a good know how in Graphic Arts and Printing Industry. Then, your company should have commercial capacities and should be able to provide all consulting and implementation services to the final customer. If your company fits this profile, you can easily become a Sistrade® partner. Please fill the form in the partners section and send it to us.